New York Times: Khalid Usman On Travelers Risk Tolerance

Travel and travel planning are being disrupted by the worldwide by COVID-19 and some consumers are wondering if now is a good time to get a deal.

“Selling cheaper tickets for future travel is a good way for airlines to generate sales activity and also start restoring consumer confidence for future travel, which gets shaken badly in events like this,” said Khalid Usman, senior vice president at Oliver Wyman, a management consulting firm.

“While governments around the world are planning to provide support to airlines financially, some element of financial risk for travelers remains, such as airlines canceling flights or, in the worst case scenario, airlines going out of business,” Mr. Usman said.

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